All articles

About my Order

I Didn't Received my Order Confirmation, What Should I do?

Thank you for choosing Glamory!. Upon completing your purchase, a confirmation email with your order number, and a product summary will be sent to the email address provided during checkout. Look for the subject line containing 'Thanks for your purch

What if I Received a Damage or Broken Items?

We are sorry if you received damaged or broken items, but rest assured that we are willing to resolve this. We will be reshipping any damaged/ broken item that we deliver, so please make sure to follow the steps below for a smooth transaction:. 1. Ta

How can I Cancel my Order?

We are sad to know that you want to cancel your order, but you might have a reason and we understand. You can only request a cancelation within 24 hours after you place your order, to make sure that it will be prioritized, please Contact Us and selec

How to Change my Shipping Address?

If after placing the order you notice that the shipping address in the order notification is wrong, please email us at [email protected] within or before 24 hrs after you receive the notification, or as soon as possible so that we can update the sh

Can I Modify or Cancel my Order After it Has Been Placed?

Thanks for shopping at Glamory!. From now on, we will be in charge of preparing your order with care and love to be ready to arrive wherever you need it. We have received your order and it is currently being processed, as you can see in your order su

I Received an Incomplete Order, What Should I do?

We're so sorry that there's an item missing from your order!. But rest assured that we will resolve this matter. Here's what to do. Take a picture of the items that you received, if it is in a box, kindly open the box, so we will have a clear image o

Which Currency will I be Charged in?

We currently only support the following currencies for charging our customers in their local currencies: USD. If your credit or debit card uses another currency, then you will be charged in USD, depending on the website you are on. Your bank will app