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Shipping and Delivery

How to Change my Shipping Address?

If after placing the order you notice that the shipping address in the order notification is wrong, please email us at [email protected] within or before 24 hrs after you receive the notification, or as soon as possible so that we can update the sh

How Long Does the Delivery Take?

Every effort is made to dispatch your order as soon as possible. All orders are processed after placing the order. Handling, Transit, and Order Cut-off Time for the United States. Handling time:. Cut Off Time:. All orders ship the same day if placed

When will I Receive my Order?

All orders are subject to a processing time that is separate from the shipping time. Once we receive your order, the processing time normally takes 24 hours, but sometimes if we receive a massive volume of orders it might take up to 24-48 hours. Stan

My Order’s Status Says Delivered but I Did Not Receive it.

You can track your order via this tracker: Track it here. If the status of your order says delivered but you did not receive it, there could be several factors that it happened:. 1. Kindly check your order confirmation and see if you provided us with

How do I Track my Order?

Thank you so much for making a purchase!. As soon as the parcel leaves our warehouse, we will send you a shipping confirmation. This email will contain your tracking information so you can check the exact status of the shipment at any time with our c

Where is my Order?

If you made a purchase and you need to understand what's the order status and when you will receive it, please take into account it depends on two different aspects:. 1. Processing timing for the order to be prepared from our warehouse. It usually ta

What is the Expedited Shipping For?

If you availed the Expedited Shipping, it covers:.

Will I Pay Taxes for International Shipping?

Deliveries in Europe will have to pay customs taxes. Our delivery partner will handle the clearance and will invoice you in local currency for the duties and taxes linked to your order. For more information, please refer them to the website of the de

What if I'm not Home During Delivery?

If you're not home, a new delivery will be performed the next day or the delivery partner will reach out to schedule a new delivery date depending on the country and delivery method you choose.The courier will take a maximum of three (3) attempts of

Which Carriers do you Ship With?

We use a variety of reputable carriers, including but not limited to:. USPS. UPS. DHL Express. EVRi. Royal Mail. PiggyShip. Correios. UniUni. Cainiao. SummitSpeed. Easy Express. Canada Post. For orders of high value, carriers will ask for a signature